Shipping policy

SHIPPING AND DELIVERY

Products can be shipped throughout Italy and abroad

ITALY

Express courier delivery: 

€ 4.90 for orders up to € 48.99 (24-48 h delivery)

Free for orders over € 49

Goods will be dispatched within 2 working days from the receipt of payment, unless they are out of stock. Courier deliveries usually arrive in 24-48 hours (delivery times may be longer for isolated areas or smaller islands).

OTHER LOCATIONS

Goods will be dispatched within 2 working days from the receipt of payment, unless they are out of stock. The products will be dispatched from our warehouse in Italy. Our customer service is not available on weekends and Italian public holidays and no orders are processed or packages dispatched on these days.

Check that the address provided for delivery is correct. Telephone numbers will only be used in the event of problems with the order or delivery.

It is advisable to give an address where there is always someone available to take delivery of the goods. 

Check that packages are not delivered wet or with crushed sides. If they are, write “accepted with reservations” on the delivery note and email us a photograph. Otherwise damaged goods will not be reimbursed.

Unfortunately, we are unable to ship to certain locations. Consult the list of locations not covered here.